International Delivery & Returns
Delivery Options To Suit You
With the support of our global shipping partner, Global-e, we deliver to over 200 destinations worldwide, offering transactions in more than 95 currencies and providing over 150 payment methods based on your location.
Please select your shipping country so that products and checkout options display in your local currency. You can change your country selection anytime by clicking the flag icon at the top of the page.
Shipping costs will be calculated during checkout.
Returns, Refunds & Exchanges
For details on international returns, please see our international returns policy
Discreet Delivery
What will my package look like?
All orders are shipped with a discreet return address labeled as ‘Gold Group House’ rather than ‘Kinnk Cave.’ Products are packaged in a bubble-wrap envelope or plain box, depending on the size and nature of your order.
You can also rest assured that your bank statement will display the transaction as ‘KC Ltd.’
There are no markings on the back or sides of your parcel. The only markings are your address label on the front, as shown below, and a courier sticker depending on the service used.
Can you ship this item to my country?
To begin, click on the flag icon at the top of our homepage and choose your country.
Next, select the item you wish to buy and proceed to checkout.
If there are any shipping restrictions or if we cannot ship this product to your selected country, the checkout process will not allow you to complete the purchase.
How long does it take to deliver to my country?
Delivery times vary based on:
- The destination country
- The chosen shipping method
You can select from multiple shipping options at checkout, with an estimated delivery time and cost displayed for each choice.
Please note that delivery dates are estimates and not guaranteed for orders shipped via postal services.
While we strive to meet the quoted delivery times, deliveries may take longer during peak periods.
Occasionally, factors outside our control, such as severe weather or customs procedures, may cause unexpected delays.
How much will it cost to ship to my country?
To select your delivery country, click the flag icon at the top of our homepage.
Shipping costs are calculated automatically at checkout and vary based on:
- The destination country
- Package size and weight
- The selected shipping method
We provide several shipping options, including airmail, standard courier, and express courier. Prices for each available option will be shown at checkout.
I’ve got more questions…
For more information please see our customer help pages.